Join the amazing team at Magic Stitches
Based in Manchester, Magic Stitches is the UK's top rated bridal atelier. Join us as we make hundreds of brides feel amazing evey year.
Based in Manchester, Magic Stitches is the UK's top rated bridal atelier. Join us as we make hundreds of brides feel amazing evey year.
Founded in 2011, Magic Stitches is the first and top rated premium bridal alterations atelier in the UK.
Our team is united by a shared passion and motivation to make each bride truly happy.
Job description
We are currently hiring full time Seamstresses & Fitter for our atelier in Swinton, Manchester that will be responsible for fitting each gown to the customer's size and carrying our the alterations on the dresses following the instructions set during the fitting, guaranteeing that the dress is perfectly adjusted and delivered in excellent condition.
Roles & Responsibilities
- Follow up with the Manager on the daily/weekly agenda to organise and have the dress ready for each appointment.
- Carry out the Fittings according to the Magic Stitches Protocols and advising the customer regarding the alterations to be made on the gown.
- Carry out the alterations for each gown meeting up to the Magic Stitches timing and quality standards.
- Ensure a proper store image by following the Magic Stitches image and visual standards.
Requirements
- We are looking for someone with a consolidated experience in made to measure dressmaking, with strong hand & machine sewing skills. The knowledge of bridal or occasion wear is a plus.
- It is also essential that you are a positive person, passionate over delivering an excellent customer experience to our customers, results - oriented, strong team worker and a great problem solver.
You will also demonstrate excellent communication skills and we will value positively the knowledge of different languages.
If you feel this description fits with you and are excited in becoming part of the Pronovias team we will be delighted to meet you!
We are currently seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the friendly face and voice of our business, providing exceptional service to our valued clients. Your responsibilities will include answering phone calls, responding to emails, scheduling appointments, assisting with fittings, and maintaining a clean and organized work environment.As a Customer Service Representative, you will play a vital role in ensuring our clients receive the highest level of care and attention. Your warm and professional demeanor, along with your excellent communication and organizational skills, will help create a positive and welcoming atmosphere for our customers. Additionally, your attention to detail and ability to multitask will ensure that all client inquiries and requests are addressed promptly and efficiently.If you have a passion for customer service, enjoy working in a fast-paced environment, and have a keen eye for detail, we would love to hear from you. Join our team and be a part of making our clients' dreams come true with exceptional service and a personal touch.